Refund policy

Thank you for shopping at Benny & Bow. Because our products are delicately handcrafted to order, all sales are final. We do not accept returns, exchanges, or cancellations.

Please review all product dimensions, colors, and customization details carefully before checking out.

Damages & Issues If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with your order number and photos of the issue. If the error was on our end or occurred during transit, we will gladly send a replacement to make it right.